November 24, 2008

Agile Entrepreneurship: 10 Rules to Succeed in Business

teamdays2007

A few years ago, my friend Vishen and I decided to embark on the craziest adventure of our lives. We started a company together. We had no plans and no money. All I knew was that I wanted to go into business with this guy. We both loved technology, so an Internet business made sense. MindValley was born. Today, we’re a multi-million dollar company, and one of the world’s leading online publishers in the field of personal development, and we did it with no bank loans and no venture capital.

I wake up every day with a profound sense of gratitude because I’m building an incredible company with some of the brightest people from around the world. I truly get a kick out of watching the MindValley team evolve and grow. Moreover, I get to share my passion for personal development with remarkable people from every corner of the planet. Life is pretty darn good.

But what I want to share with you today are my thoughts on something I call Agile Entrepreneurship, which I’ve broken down into 10 Rules for You. These rules are based on personal lessons and insights I’ve learned as I’ve built MindValley up to where it is today.

In a nutshell, Agile Entrepreneurship is about launching businesses faster and significantly reducing your odds of failure. It’s about making your business successful, so you’re free – free to do what you want, when you want, where you want. Really, it’s about doing what you love and making money while you’re doing it.

10 Rules of Agile Entrepreneurship
Rule 1: Get the Right People on the Bus

Putting your team together is one of the single most important things you need to do as an entrepreneur. You need a team of truly outstanding people. You need A players. And you’re going to want to emphasize learning and experience to get them on board. Great people want to be challenged. They want to learn and grow. Strange as this may sound, money is rarely the top priority for them. If you offer a better and more dynamic work experience, you can get great people without having to pay ridiculous salaries. In addition, if you’re looking for another founder, try to find someone who will compliment your weaknesses. You don’t need another YOU. What you need is someone who excels at things you’re not so good at or don’t enjoy.

Rule 2: Know What Mountain to Climb

This rule has to be one of the most valuable lessons I’ve learned (and perhaps the most painful). If you and your team don’t know where you’re going then it will be impossible to reach your end goal. How can you possibly achieve your goal in the shortest amount of time, with the least resources, if you’re not clear about what you want to achieve? If you want smart people to follow you, they need to know where you’re going. At one point we had a jumble of different project going on, without any real coherence. Not good. We’re much better now. We have a vision, a mountain.

Rule 3: Always Think Like a Marketer

Sales is not a dirty word. Marketing is not a dirty word either. For a long time, I had this belief that if I put a great product out into the world, people would magically flock to it, and, of course, they’d go tell all their friends about it too. All my education is in business – I have a BBA from the University of Michigan and an MBA from Stanford – and I was NEVER taught the art of selling. No sales classes at all. I’ve observed MBAs generally look down on sales. But, if you want to be a successful entrepreneur, you must pay attention to sales and marketing. It’s that important. Remember, if you believe in your product, there is nothing wrong with getting it to as many people as possible.

Rule 4: Ideas do NOT Matter, It is Execution that Counts

Ideas are so much fun, aren’t they? I could just sit around a whiteboard all day with my team hatching new ideas. Not a surefire way to keep the dough rolling in, though. Honestly, anyone can have a good idea. It’s execution that counts, and this is the hard part – getting organized, putting the pieces together, hammering out the details. This is what matters. At the same time, don’t get planning paralysis. I lean more towards the Ready, Fire, Aim approach. Execute quickly, early and often. Tweak Later. And remember to celebrate every milestone – successes and failures!

Rule 5: Set BIG Goals

You need big goals. If a goal doesn’t excite you and make you a little nervous, you need to think bigger. Moreover, your team isn’t going to be inspired or motivated by wimpy goals. Too many people toil away on the planning part and never really have the end goal in mind. Goal first, strategy later. You need to visualize your goals every day. Use a vision board to help you do this.

Rule 6: Know When to Push and When to Let Go

Getting from point A to point B is never a straight line. Sometimes, along the way, you’ll figure out that it’s not even point B you’re after. It’s point C. Time to stop climbing one mountain and head up another. Other times you know exactly where it is that you want to go, but your approach isn’t working. It’s time for a new line of attack. The point is to take a step back and get perspective every once and a while. If you can clearly see that what you’re doing will get you up the right mountain, by all means push. Just be open to letting go, if you have to. Not everything you do is going to work. Yes, this sucks. It’s no fun. Clean yourself off and get back in the game. And please learn from your mistakes. There’s nothing worse than watching people make the same mistakes over and over: “To keep doing the same thing while expecting different results is the definition of insanity.”

Rule 7: Learn to Love Systems, Processes and Numbers

Once upon a time I was a corporate guy. I worked at the Boston Consulting Company and then at eBay. When I started my own company, I believed I had freed myself from the tyranny of systems, spreadsheets and KPIs. I learned the hard way. Systems, processes and numbers are the core of a well run company, especially one that can run on autopilot. Now we automate one business (website) at a time and spend our time looking out for the next big project. We now have a nice system for rolling out a website each month. Also remember to measure and test everything. When the business is your baby, your heart can be in it too much. Numbers won’t lie. Last thing: make sure everyone in the company knows the numbers – nothing is more empowering than showing them the impact of their efforts.

Rule 8: Work ON Your Business not IN Your Business

What exactly does this mean? It means you should be constantly delegating. If you’re still buying the cookies for the office when you have a staff of more than 20 people, as I was doing two years ago, you must STOP. Everything that is required to RUN your business should be delegated. What you should be doing is coming up with new ideas, innovations, products, markets, etc. You should be taking in the big picture and diving in and out when your direct attention is required. Stop micro-managing and trust people. If you really don’t trust your team, you need to get new people on your bus (See Rule 1).

Rule 9: Always be Learning and Experimenting

If you’re not growing, you’re dying. The most successful people do three simple things: 1) They always learn new things; 2) They always try new things; and 3) They never give up. A fellow joined MindValley about a year ago, and he brought with him such a hunger for knowledge it completely changed the company. Now we encourage staff at MindValley to spend 10% of their time on learning and developing their work-related skills. Doing this will change your company. The person you had a meeting with last month will be a different person than the one you meet with this month. I don’t want to work in a boring place, so this emphasis on learning and experimentation keeps things hopping.

Rule 10: Do What You Love and Love What You Do

Follow your heart. Cheesy, but true. Don’t listen to your Dad who wants you to be an engineer. Stop taking advice from your Mom who thinks you’d make a great lawyer. If it’s your calling to open a scuba diving shop in Panama, go for it. If you love it, you’ll probably make a good living doing it, and you can visit home any time you want. You only have one life. What point is there in living it for someone else? When you’re doing what you’re supposed to be doing, it doesn’t really feel like work. From my experience, it feels more like a game. There are so many people out there trapped in this idea of what life should be: 9-to-5 for forty-something years and then a few years of retirement. Life is about experiences and giving back. Take stock of your natural strengths and what you enjoy doing, this will help you carve out a life of joy, abundance and success.

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20 Responses to Agile Entrepreneurship: 10 Rules to Succeed in Business
  1. Linda Wells
    November 24, 2008 | 4:19 pm

    Mike, you’ll be glad to know that Stanford Business School now has a Sales Management course developed and taught my Mark Leslie (founder of Veritas Software) and Jim Lattin (an esteemed marketing professor at the GSB). The first few sessions get into some of the tactics of selling as a CEO and grows from there. Your classmate Pete Cyr had a gentle hand in helping this play out. Fortunately, the MBA’s in general are getting how important sales is not only to entrepreneurial companies but larger ones as well. Last week we had a session on the “Anatomy of a Sales Call” open to all MBA’s. We agree.. it’s important!

  2. Mike
    November 25, 2008 | 12:30 am

    Hi Linda,

    That is excellent news! I cannot over emphasize how critical it is to understand sales psychology and have a solid understanding in sales as an entrepreneur and I am glad to hear that the GSB is taking action. That is a great first step.

    Thanks for checking out our FinerMinds site on Personal Transformation. I think Stanford MBA’s would like it given the personal experiences that we share here. :-)

  3. sydi abdallah kone
    November 26, 2008 | 2:55 am

    mercie

  4. Al White
    November 26, 2008 | 5:33 am

    “Ready, Fire, Aim” and “Always think like a marketer” are messy ideas. I am a person who loves the neat, orderly, and predictable. As such, I have spent my life cleaning up after marketers, delivering on promises that someone else made, and generally making sure things run smoothly. I tried entrepreneurship once; I had the most well-organized, smooth-running failure imaginable.

    So I would add “celebrate messiness” or at least “embrace confusion” as #11 on the list. Without the mess, there is no growth and no progress. Babies are a mess from conception through puberty; I don’t know why I still feel that success can be tidy and organized. Logically, I know it isn’t so…

  5. Mike
    November 26, 2008 | 6:56 am

    Hi Al,

    That is a great point that you bring up and it gives me a lot of comfort because boy are things messy sometimes at our place!

    A bit of chaos goes along with having a very agile company. :-)

  6. Elaine B.
    November 26, 2008 | 7:38 am

    This are great points. It‘s always been hard for me to “sell” my services. I am so used to people coming to me, that I have undermined the power of your sell.

  7. HatchThat Entrepreneur Interviews
    November 26, 2008 | 4:52 pm

    Great list!

    Very correct with the “Ideas do not matter, it’s execution that counts” comment. So many people have good ideas, but fail to plan properly. All part of the learning experience I guess.

  8. Sylvia
    November 26, 2008 | 6:32 pm

    What a great post! I love it when successful business owners truly share from the heart (and the head) to what it took to get them to where they are. I would also venture that you guys have a pretty high level of self-awareness (EQ), in other words, you know your strengths. And then, empowered others on the team to use theirs!

    Too many times a small biz owner tries to do it all themselves and can’t let go (or communicate) what needs to be done. A key to being a great leader is not only knowing where you’re going, but sharing that vision with your team (and letting them in on the fun of building the future).

    No one ever climbed to the summit of Mt. Everest alone right?

    Thanks again for sharing this!

  9. FRANCES
    November 26, 2008 | 10:04 pm

    Great article.I am one person starting an energy psychology business and what I needed to hear(figuratively) was about letting others do what they do best. I spend so many hours trying to do techie stuff and wasting hours when I could be helping people. Wake up call for me. Continued success and a huge thank you. Frances Soda EFT Practitioner

  10. Buddhi Raj
    November 27, 2008 | 3:43 am

    I can say it is simply great. Great ideas put into words & action. It is a master key into the business world. Thank you.

  11. Mike
    November 27, 2008 | 4:06 am

    Thank you all for your amazing comments. Since you appreciated this note, I am going to start a new series called “Entrepreneurs Diary” and every single week I will be sharing the key insights as I continue to build up MindValley and FinerMinds.

  12. ssekamwa david
    November 27, 2008 | 6:54 am

    THANKS THOSE ARE GOOD TIPS IT COULD WORK FOR SOME OF US.

  13. Ozlat
    November 28, 2008 | 12:05 am

    Top tips mate! And the best thing is they work for every business in ever industry… they are straight to the point, easily understood, and something we can all relate to.

  14. Winile
    November 28, 2008 | 2:48 am

    Thank you so much for the rules. They are so good and powerful as well as easy to understand. I hope one day I will break free from the famous 9–5 job trap for about 40 years then retiremet.(Not only me but others as well). I so much want money to work for me in the long run not me working hard for it as it is now. With good people like you who genuinly share such ideas,I so much belive I will get there.

  15. John Campilla
    December 5, 2008 | 7:18 am

    Mike,

    These are are basic information but sometimes overlooked by Entrepreneurs.… Nice one.…

    These are truly great ideas!!! I love Rule 4, 5, 8–10.

    Thanks Again Mike.

  16. Jutta Fischer
    May 9, 2009 | 7:16 pm

    I singed up last week on May, 1st. and I like to cancel, du to downloading problems, please refund me the $67.00.
    This is the 2nd request.

    Thank you
    Jutta Fischer

  17. Main Saeed Ahmad
    August 24, 2009 | 11:58 pm

    I have just started my Entrepreneurship course in my MBA I am looking for these types of rules so I can discuss on this topic in My class. Yesterday when Sultan Khan came in class room they said do you know what key points to become successful entrepreneurship so put this in Google and found this site I like it very much.….…

  18. Michele
    January 11, 2010 | 7:08 pm

    Fantastic! I actually heard your partner, Vishen, speak a few months ago. While most people there were still thinking how cool Richard Branson was, I was thinking that Vishen was the speaker I would most like to party with! Everything he said, and everything you say in this blog, is SO in line with the way I’m living my life now (and yes, as little as a few years ago I was one of the ones with the 40 years of drudgery life-plan). Live with passion, and the money will come.

  19. JamesDX
    February 15, 2010 | 3:24 am

    Anyone know how to do things like this?

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